Your team decides. Your agents do the rest.
A system that talks to your customers has to be something you can read back, adjust and switch off. These are the agreements fixed before we start, and where your data stays.
Your team decides. Your agents do the rest.
Agents acting on their own without you seeing what they do is precisely what we do not build. Six commitments, fixed before we start.
Every conversation readable
You read every conversation live and in full afterwards. Export whenever you want. A summary is never the only thing left.
Approval per action type
You decide which actions an agent may carry out alone and which go past a person first. Per type, not one switch for everything.
Escalation with context
If an agent cannot resolve it, it hands over to a named person at your end, with the whole conversation and the reason attached. Within an agreed time.
Action log
What the agent did, on which source, when, and who approved it. Exportable, including when your insurer or auditor asks for it.
Data in the EU
Processing within the EU, a published sub-processor list, a standard data processing agreement and a retention period you set yourself.
Emergency stop
You stop any agent yourself, immediately, without calling us. Per agent, not everything at once.
What we do not claim: that an agent never makes a mistake. That is exactly why the approvals above exist. Our model providers process approved context under their own terms, and we put that in writing before we start.
Twenty minutes, on your own numbers.
We look together at what comes in at your place and where it gets stuck. You leave with a first workflow, or with the reason why it does not fit you.
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