An appointment that only exists with us is not an appointment.
A viewing or test drive is only worth something if your salesperson can count on it that morning. That is why every appointment goes into the calendar your team already looks at.
Where this sits in your business.
Helvaro does not replace your package. It stands in front of it, in the spot where nobody stands today.
What the integration does.
Only what is free
No slot is offered whose availability is unknown. Better no proposal than a proposal you have to take back.
The vehicle attached to the appointment
Which vehicle it concerns is in the appointment. That way the same car cannot be promised twice.
Confirm and remind
The buyer gets a confirmation with time and place, and a reminder the day before.
Rescheduling instead of losing
Anyone who cannot make it gets two alternatives. A rescheduled appointment is work you keep.
This works today with Google Calendar. Other calendars we look at case by case; what we cannot read, we do not use as a source.
- Google Calendar as the source of availability
- Writing appointments away with the vehicle attached
- Confirmation and reminder to the buyer
- Rescheduling while keeping the file
- Calendar systems other than Google Calendar
- Setting a separate availability per salesperson
- Deposits or reservation fees
If you cannot share your availability, the system proposes no times but asks when it suits the buyer and passes that on.
Short and honest.
What if we do not use a digital calendar?
Then no times are proposed. The buyer's preference is collected and passed to your salesperson.
Can it book outside our opening hours?
Only within the limits you set. A conversation at midnight is fine, an appointment at midnight is not.
Do you see our whole calendar?
Only what is needed to know whether a slot is free. What an appointment says is not needed for that.
What about a double booking?
Because the vehicle hangs off the appointment and the calendar is the source, that cannot arise from the system.
The appointment belongs in your calendar.
Tell us which package you work in. We will say honestly whether it can be done today, or when it can.
Book a demo