One number for the business, not for one salesperson.
WhatsApp is the channel buyers answer fastest on. At most dealerships it sits on one salesperson's private phone, which makes the customer contact theirs rather than the company's.
Where this sits in your business.
Helvaro does not replace your package. It stands in front of it, in the spot where nobody stands today.
What the integration does.
One business number
Every conversation on one business number, which your whole team can reach and where everything is kept.
Conversations that carry on
If they started on your website, the conversation comes along. No explaining a second time which vehicle they mean.
Photos both ways
Extra pictures of the vehicle to the buyer, photos of their trade-in to you. Here that happens by itself.
Taking over without a break
Your salesperson steps into the running conversation. The buyer does not notice someone else is typing.
This is running. You get a business number, or we use a number you already have for the company.
- One business number for the whole company
- Conversations that carry on from your website
- Receiving and sending photos
- Reading along and taking over by every salesperson
- Sending messages to people who did not get in touch themselves
- Campaigns or offers to your whole database
- Moving conversations over from a salesperson's private phone
WhatsApp has its own rules about who you may message and when. We stick to them, also when that means something is not possible.
Short and honest.
Can we keep our current number?
A business number, yes. A salesperson's private number, no, and that is just as well.
May we message everyone?
No. Only people who got in touch themselves. That is not our choice but a WhatsApp rule.
Does the customer see it is not a person?
We do not pretend. You decide yourself how the system introduces itself and when it brings in a salesperson.
Who can read the conversations?
The people at your business you give access to. Everything stays with the company, also when a salesperson leaves.
Right where your buyer already is.
Tell us which package you work in. We will say honestly whether it can be done today, or when it can.
Book a demo